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  Manager - Operations
   
I. Responsibilities:
  • Target driven acquisition of Cyber Cafes in the Area of Work with a team of 2 - 3.
  • Train, Manage, Retain network of Cyber Cafes in Area of Work.
  • MIS and Data Analysis.
  • Ensuring implementation of all process in AOW by team and partners.
  • Will be responsible for managing all aspects of Reportee. Recruitment, Training, Scheduling and visit    execution, as well as completion of all reports and meeting performance goals.
  • Integration of New Products/Services/Revenue Models in existing business.
  • Competition Tracking and Market Know how.
   
II. Work Profile:
  • Continuous Market visits.
  • Relationship management with Partners.
  • Spearhead timely Partner conferences for Acquisitions, Training, New Business Integration.
   
III. Location and Area of Work (AOW):
  • Pune – 1
  • Ahmedabad – 1
  • Bhubhaneshwar – 1
   
IV. Professional Experience:
  • 3+ years experience in Retail Sales and Operations.
  • Preferred industries = FMCG and Telecom/ISP providers.
  • Manager/Assistant Manager Grade based on experience and assessment.
   
V. Reporting to:
  Regional Manager - Operations.
   
VI. Reportee:
  Minimum 2 Executive Operations/TSE’s.
   
VII. Age:
  22+
   
VIII. Key Result Areas:
  • Acquisition and Management of Cafes.
  • Implementation of Business Process in AOW by Team and Partners.
  • Support to Marketing.
  • Retention.
  • Reportee Productivity.
   
IX. Compensation Plan:
  • Salary as per industry standards.
  • Monthly incentive on KRA performance.
  • Regular Target based incentives.
  • Reimbursements for Mobile + Travel.
  • Medical Reimbursement/mediclaim.
   
X. Mandatory Qualities/Skills:
  • Local Area of Work knowledge and language.
  • Relationship Management.
  • Field work oriented.
  • Good communication.
  • Experience in channel management/distribution.
  • Target oriented.
   
XI. Desired Qualities/Skills:
  • Knowledge of working on MS Office Applications.
  • Basic knowledge on the Internet Industry.
  • Previous Team Leading experience is desired, preferably an experience of having managed remote field    teams.
  • Previous work experience in software sales will be a add on.
   
XII. Educational Qualifications:
  • Graduate.
  • Post Graduate Preferred.
   
  Preferred joining date: ASAP
   
  Click here to download the PDF File of the Job Description.
 
  Please send in your resumes to /
 
  Subject should carry – Application for Manager – Operations.
   
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