CAREERS

Retail Operations
Territory Manager – Operations
  • Role:
    • To manage overall channel partner operations in assigned Area of Work (One or Multiple Cities) through a team of Technical Support Executives.
  • Key Responsibility Areas:
    • Identification of right set of channel partners in accordance to business needs
    • To “Acquire & Maintain” channel partners as per targets and criteria given
    • Responsible for achieving Primary & Secondary revenue targets as allotted periodically
    • On time Support and training to channel partners and team Ensure optimum productivity of each Technical Support Executive (TSE) reporting directly
    • Responsible for all the aspects for a TSE i.e. Recruitment till Retention
    • Up-selling Value Added Services Introduced for the channel partners
  • Broader Areas of Work:
    • Target driven acquisition and maintenance of Cyber Cafes in the Area of Work (AOW) with a team of 1 - 2 Technical Support Executives (TSE’s)
    • Acquire, Train, Manage, Retain network of about 350+ channel partners in AOW
    • MIS and Data Analysis through Online report system provided by the Organization
    • Ensuring implementation of all Business process in AOW by Team and Partners
    • Integration of our New Products / Services / Revenue Models into the existing business
    • Act as a support to Marketing
    • Execution of BTL activity plan provided by seniors
    • Provide Market Information to Immediate senior level
  • Professional Experience:
    • Relevant work experience of Min. 2-4 yrs in Retail/ Channel Sales and Operations.
  • Preferred industries:
    • Preferred Industries = FMCG/ Telecom / ISP / VAS Providers (Channel Business)/Tyres/Cement/Computer Peripherals/FMCD/ Pharma
  • Reporting to:
    • Reporting to Manager/ Zonal Manager – Operations
  • Reportees:
    • One or More Technical Support Executives depending on number of Active outlets
  • Compensation Plan:
    • Salary as per industry standards.
    • Reimbursements for Mobile + Travel.
    • Medical insurance cover
  • Mandatory Qualities / Skills:
    • Excellent knowledge of Area of Work (Geographic and language)
    • Relationship Management
    • Field Work Oriented
    • Communication Skills
    • Target oriented
  • Desired Qualities / Skills:
    • Knowledge of working on MS Office Applications
    • Basic knowledge of Internet Industry
    • Previous work experience in software sales will be a add on
  • Educational Qualifications:
    • Graduate (Bachelor in Art/Com/Sci or Engineering). Full time MBA from Reputed University (Preferred)
  • Please send in your resumes to teamhr@ideacts.com Subject should carry – “Application for Territory Manager-Operations”

Retail Operations
Manager – Operations
  • Responsibilities:
    • Responsible for Business Growth in One or Multiple Cities, through a team of 3-4 Territory Managers.
  • Job Role:
    • Responsible for Target driven acquisition and maintenance of channel partners by team in assigned Area of Work (AOW)
    • Responsible for Primary and Secondary Revenue Targets of Entire Team
    • Train, Manage, Retain Team for effective business practices in AOW
    • MIS and Data Analytical Skills
    • BTL Activity Plan for channel partners and execution of same by the team
    • Will be responsible for managing all aspects of Reportees. Recruitment, Training, Scheduling and visit execution, as well as completion of all reports and meeting performance goals
    • Integration of New Products / Services / Revenue Models in existing business
    • Competition Tracking and Market Know how
  • Requirements:
    • Team Management Skills
    • Continuous Market visits
    • Relationship management with key channel partners
    • Prepare and discuss business plans in line with assigned targets and timely discussions with seniors on the same
    • Presentations to trade (Cyber Cafes) in a group or otherwise with information on related products
  • Key Result Areas:
    • New business Penetration & Revenue
    • Acquisition and Management of Cafes through the Team
    • Implementation of Business Process in AOW by Team and Partners
  • Professional Experience:
    • Relevant work experience of Min. 2-4 yrs in Retail/ Channel Sales and Operations.
  • Reporting to:
    • Zonal Manager
  • Reportees:
    • Team of 3 -4 Territory Managers and Technical Support Executives (8-10)
  • Mandatory Skills:
    • Excellent knowledge of Area of Work (Geographic and language)
    • Excellent Communication Skills (Including English)
    • Relationship Management
    • Negotiation skills
    • Target oriented
  • Compensation Plan:
    • Salary as per industry standards.
    • Regular Target based incentives.
    • Reimbursements for Mobile + Travel.
    • Medical insurance cover
  • Desired Qualities / Skills:
    • Knowledge of working on MS Office Applications
    • Decent Knowledge of Internet Industry
    • Basic understanding of financial implications
  • Professional Experience:
    • Relevant work experience of Min. 5 yrs in Retail/ Channel Sales and Operations.
  • Preferred industries:
    • Preferred Industries = FMCG/ Telecom / ISP / VAS Providers (Channel Business)/Tyres/Cement/Computer Peripherals/FMCD/Pharma
  • Educational Qualifications:
    • Graduate (Bachelor in Art/Com/Sci or Engineering). Full time MBA from Reputed University (Preferred)
  • Please send in your resumes to teamhr@ideacts.com Subject should carry – “Application for Manager-Operations”

Technology
Architect – C# .NET
  • Primary Responsibilities:
    • Provide overall System Architecture for multiple products.
    • Build and maintain a Technology Roadmap for multiple products.
    • Design and Develop scalable high performance server applications using the .NET Platform.
    • Provide scalable Design/Architecture for various modules/complete application.
    • Evaluate different design & implementation approaches.
    • Ability to convert Architecture & Design in to high quality, robust, bug free code.
    • Evaluate and adopt state-of-the art technologies & industry best practices in Software Architecture & Development.
    • Provide technical know-how and guidance to team members
    • Review code & design of team members.
    • Interface with the QA teams to ensure that the product meets desired quality standards.
    • Interface with Customer facing teams to understand requirements.
  • Secondary Responsibilities:
    • Assist Engineering Manager in estimating effort, assigning tasks to engineers and tracking deliverables.
    • Work on training need identification for the team members.
    • Provide project specific performance feedback to the team members.
  • Skill Set:
    • Expert in .NET, C# WinForms, ASP.Net, WCF & Globalization
    • Expert in SQL Server 2000/2005 or MS Access and database design
    • Experience should include work on high performance, multi-threaded desktop based, enterprise class & Internet scale .NET solutions
    • Experience with VC++ or Windows SDK programming will be an added advantage
    • Proven expertise in OOPS Design & understanding of GoF design patterns
    • In-depth Knowledge of Data Structures, Algorithms & Design Patterns
    • Knowledge of Web Services, XML, socket programming and multi threading
  • Location and Area of Work (AOW):
    • Pune
  • Professional Experience:
    • 10 - 12 years of application design/development of which 5 years should be in .NET and at least 2 year as a Technical Architect.
  • Compensation Plan:
    • Salary as per industry standards.
    • Regular Target based incentives.
    • Medical insurance cover
  • Desired Qualities:
    • Excellent Communication & presentation skills.
    • Self Motivated Team player.
    • Excellent analytical, debugging and problem solving skills.
    • Eagerness to learn & grow.
  • Educational Background:
    • Engineering Graduate / Post Graduate Degree holder / MCA / MCS / M Sc (Computer)
  • Please send in your resumes to teamhr@ideacts.com Subject should carry – “Application for Technical Architect”

Technology
QA Engineer
  • Responsibilities:
    • Analyze requirements and create test plans.
    • Participate in design, code, test planning, and test architecture reviews.
    • Document and execute test cases for Black and White box testing.
    • Execute testing tasks and report status and escalating issues as appropriate.
    • Work collaboratively with the development team during all stages of projects to provide in process testing results.
  • Skill Set:
    • Expert in manual testing.
    • Expertise in testing either ASP.Net applications or Win Form .Net based applications.
    • Exposure to automated testing tools and good understanding of scripting.
    • Knowledge of SQL to manage data retrievals is desirable but not mandatory.
    • Exposure to Setting up testing environment and Release Deployment.
    • Familiarity with Agile Development methodologies.
    • Understanding of HTTP protocols & Cookies is desirable.
  • Mandatory Skills:
    • Ability to work independently.
    • Excellent analytical skills.
    • Scenario Building capabilities.
  • Location and Area of Work (AOW):
    • Pune
  • Professional Experience:
    • 2 – 3 years of QA Engineer in Manual Testing.
  • Compensation Plan:
    • Salary as per industry standards.
    • Medical insurance cover
  • Desired Qualities:
    • Good communication Skills
    • Self Motivated Team player.
    • Eagerness to learn & grow.
  • Educational Background:
    • Engineering Graduate / Post Graduate Degree holder / MCA / MCS / M Sc (Computer)
  • Please send in your resumes to teamhr@ideacts.com Subject should carry – “Application for QA Engineer”